Help with an order
Sold by LaPrima Shops on Amazon
Your order page shows Sold by LaPrima Shops and Fulfilled by Amazon. Amazon ships, returns, and refunds these orders, so the fastest help is in your Amazon account: go to Your Orders, find the order, and choose Track Package, Cancel Items, Return Items, or Get Help. A refund is issued once Amazon receives the return.
Delivery questions and damaged items go through the same order page.
Bought on Amazon from another seller
Same place, same steps: Your Orders → the order → Return Items or Get Help. Amazon’s A-to-z Guarantee covers you whoever the seller is.
Bought from Walmart, Target, or another retailer
Use that retailer’s order page or customer service. LaPrima links to these stores; we don’t see your order.
Bought directly from the brand
The brand’s own store handles shipping, returns, and warranty. Their details are on your order confirmation — and in the brand help finder below.
Find a brand’s help desk
Warranty, returns, product questions, and wholesale inquiries go to whoever made or sold it. Pick the brand and we’ll point you to the right door.
LaPrima recommends and links to casaWare, and sells it on Amazon. Returns go through the retailer you buy from; warranty questions go to casaWare.
LaPrima recommends and links to Clear Solutions, and sells it on Amazon. Returns go through the retailer you buy from; warranty questions go to Clear Solutions.
LaPrima recommends and links to Coastline Imports, and sells it on Amazon. Returns go through the retailer you buy from; warranty questions go to Coastline Imports.
LaPrima recommends and links to Culver, and sells it on Amazon. Returns go through the retailer you buy from; warranty questions go to Culver.
LaPrima recommends and links to Forest Hill, and sells it on Amazon. Returns go through the retailer you buy from; warranty questions go to Forest Hill.
LaPrima recommends and links to KAF Home, and sells it on Amazon. Returns go through the retailer you buy from; warranty questions go to KAF Home.
LaPrima Brooms is our own line, made for us by Stoltzfus Brooms & Carpets in Lancaster County, PA. Returns go through the retailer you buy from; questions about the broom come to LaPrima.
Something off on the site?
A wrong dimension, a dead link, a color that isn’t what you’d call it — tell us and we’ll fix it.
LaPrima Shops® · Curated home & kitchen, since 2003
LaPrima Shops®, llc
230 N. Maple Ave B-1, #148
Marlton, NJ 08053